Commercial Edition Frequently Asked Questions (FAQs)

The frequently asked questions below address many common queries regarding the Commercial Edition of FocusOPEN Digital Asset Manager ™. For more information regarding this product, please contact us.

Licensing & Pricing

 

Source Code

 

Support

 

Customisation & Professional Services

 

Hosting

 

Reselling FocusOPEN

 

Demonstration

 

 

Licensing & Pricing

Why would we want to pay for a Commercial Edition of FocusOPEN?

The Commercial Edition of FocusOPEN Digital Asset Manager provides a number of benefits for businesses that are not available with the Open Source (AGPL) Edition.

Read the Comparison Chart to find out more about the benefits of the Commercial Edition

Licensing

The Commercial Edition licence has two key differences from the Open Source (AGPL) Edition licence. These are:

  • White label: Permission to remove or suppress the attribution ('Powered By FocusOPEN' logo and links) present on all system interfaces.
  • Keep source code modifications private: Permission to make source code modifications without having to contribute them back to the open source community (install version only).

The Commercial Edition therefore provides a white-label DAM system that can be branded and engineered for commercial use. In combination with multi-brand features and no licensing restrictions on the numbers of system users, assets and brands, the Commercial Edition is perfect for those who manage multiple digital media repositories on behalf of their clients.

Purchasing Options

FocusOPEN is installed software which requires a Windows 2008 or 2012 server running IIS and SQL Server 2005, 2008 or 2012.

  • Advance access to new features:Access to new features 1-2 years before AGPL users.
  • One year product upgrades: 12 months of product upgrades available to download on release.
  • Exclusive offers and discounts: Commercial Edition users receive all the benefits that Open Source (AGPL) users enjoy, plus components and other special offers that are not available to Open Source (AGPL) users.

Read the Comparison Chart to find out more about the benefits of the Commercial Edition

See the Overview or Pricing for more information on the Commercial Edition.

Can we remove or suppress the 'Powered By FocusOPEN' logo and links on the Commercial Edition?

Yes. The Commercial Edition of FocusOPEN provides an option to 'white label' the system and permission to remove or suppress the attribution on all system interfaces. This can be done quickly and easily, without programming or technical knowledge, via the FocusOPEN administration system. Please note: The attribution can only be removed or suppressed on the Commercial Edition. Removal or suppression of the attribution on the Open Source (AGPL) Edition is a wilful violation of the licence terms for this product that may leave you liable for prosecution. For further information regarding Open Source (AGPL) Edition licence restrictions, see AGPL FAQs.

Can't we just find the attribution on the Open Source (AGPL) Edition and remove it ourselves?

No. The presence of the attribution ('Powered By FocusOPEN' logo and links) is a requirement of the Open Source (AGPL) licence and this attribution must be retained on all system interfaces. Removal or suppression of the attribution on the Open Source (AGPL) Edition is a wilful violation of the licence terms for this product that may place you at risk of litigation. For further information regarding Open Source (AGPL) Edition licence restrictions, see AGPL FAQs.

How much is the Commercial Edition?

See Pricing for the latest pricing information and special offers.

Can we download a free trial of the Commercial Edition?

No. A downloadable free trial is not provided for the Commercial Edition. Please use the Open Source (AGPL) Edition to trial and make a purchase decision. You can download the latest source and deployment packages for the Open Source (AGPL) Edition or take a tour of FocusOPEN Digital Asset Manager ™.

Can we pay for the Commercial Edition in instalments?

No.

For how long will we receive Commercial Edition product upgrades?

The Commercial Edition (install version) provides users with a 12 month subscription to product upgrades that are made available via downloadable source code and deployment packages. On subscription expiry, users can either re-subscribe to continue receiving product upgrades or can elect to use the last version of the software available to them before their subscription expired, without additional licence cost.

How many users or seats are included in the Commercial Edition?

An unlimited number of users may use the Commercial Edition. None of the current editions of FocusOPEN Digital Asset Manager (Commercial or Open Source AGPL) have per-seat charges.

How many production servers can we install the Commercial Edition on?

You can install the Commercial Edition onto one production facility per licence purchased. A production facility is used to provide DAM services to you or your clients and can also include any clustered or failover web, database or asset processing servers which are used to serve a single instance of the FocusOPEN application.

Example: You host a single instance of the FocusOPEN application that contains five different brands under five different domain names. The application is hosted on a web server but you also operate a failover host, which is used in the event of an outage. The instance is replicated on the failover host, but is only in use when the primary host fails. Number of licences required: One, because there is just one instance of the system in use at any given time.

Example: You host two instances of the FocusOPEN application on two web servers. The first instance contains a single brand under a single domain name and has a failover host. The second instance contains four different brands under four different domain names and has no failover host. Number of licences required: Two, because the second instance is not a replica of the first used for failover/redundancy, but is a unique instance used to provide DAM services to you or your clients.

In summary, if an instance of the FocusOPEN application is an exact replica of another and is used solely for failover/redundancy, then only one licence is required. If, however, both instances are unique and are used to provide DAM services to you or your clients, then two licences are required.

Can we install the Commercial Edition on a separate development/staging server without buying another licence?

Yes. You are permitted to install the Commercial Edition onto one development/staging server per licence purchased. The instance of the FocusOPEN application installed on the development/staging server must be used solely for development purposes. It must not be used to provide DAM services to your or your clients as this would constitute a breach of the Commercial licence and may leave you liable for prosecution.

Please note: The Open Source (AGPL) Edition has no restrictions on the number of servers it can be installed on. If you require more than one instance of the FocusOPEN application for development/staging purposes, we recommend that you use the Open Source (AGPL) Edition to increase capacity.

If we use the multi-brand/multi-domain features in the Commercial Edition to provide different branded interfaces under different domain names for each of our clients, do we have to purchase multiple licences?

No. As FocusOPEN Digital Asset Manager provides multi-brand/multi-domain features within a single instance of the software, there is no need to purchase multiple licences. Additional licences are only required to be purchased if additional instances of the software are installed that are used to deliver DAM services to you or your clients (see Failover/Redundancy Use and Staging/Development Use for permitted exceptions).

 

Source Code

Do we get full access to the source code for the Commercial Edition?

Users receive full access to the source code and a subscription to product upgrades for a period of 12 months.

Are we required to contribute Commercial Edition source code modifications back to the community?

No. Unlike the Open Source (AGPL) Edition, the Commercial licence permits you to retain any modifications made to the source code and does not require you to contribute them back to the community. Further, any extensions or components authored under the terms of the Commercial licence can be resold via our FocusOPEN Reseller Programme. Please contact us to discuss becoming a FocusOPEN reseller.

 

Support

Do you offer support for the Commercial Edition?

No, support is provided via the user forum, alternatively, a service provider might be able to assist you. FocusOPEN is intended for use by experienced .NET software developers who have the required expertise to maintain the system themselves.

Will you help us customise the Commercial Edition?

No, but we can help locate partner services providers who may offer this for you. See service providers for further information on any consulting and implementation services that are available, alternatively, you may post a message in the user forum.

 

Hosting

Is the Commercial Edition available as a service in the cloud?

Not via FocusOPEN Software, but a third party resller might offer this for you.

 

Reselling FocusOPEN

We want to purchase the Commercial Edition on behalf of our client. Do we need to be FocusOPEN Resellers to do this?

Yes. If you wish to redistribute the Commercial Edition source code (or deployment packages), which includes purchasing a licence on behalf of another third-party, then you must first become a FocusOPEN Reseller. To express an interest in the FocusOPEN Reseller Programme, please contact us or complete the Reseller Application Form available on the dashboard in My Account.

We want to purchase the Commercial Edition for ourselves but we want to use the multi-brand/multi-domain features to provide different branded interfaces under different domain names for each of our clients. Do we need to be FocusOPEN Resellers to do this?

No. If you purchase the Commercial Edition and then use the multi-brand/multi-domain features to provide different branded interfaces under different domain names for each of your clients, you do not need to become a FocusOPEN Reseller as you are not redistributing the source code (or deployment packages). However, as FocusOPEN Reseller programme membership is free to users of the Commercial Edition, you may wish to join in order to benefit from the numerous discounts and entitlements that FocusOPEN Resellers enjoy. To express an interest in the FocusOPEN Reseller Programme, please contact us or complete the Reseller Application Form available on the dashboard in My Account.

Do you operate an affiliate programme for the Commercial Edition?

No. We do not operate any affiliate programme at this time.

 

Demonstration

Is there a demo of the Commercial Edition?

Yes. You can download the latest source and deployment packages for the Open Source (AGPL) Edition or take a tour of FocusOPEN Digital Asset Manager ™. It is not possible to download a trial of the Commercial Edition however.

 

 



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